Privacy Policy

Welcome to AscendX Associates. We believe your personal information belongs to you. Our goal is to use it responsibly, transparently, and only in ways that support a high quality experience for clients and candidates. This policy explains how we collect, use, store and protect your data when you interact with us or use ascendxassociates.com

This Privacy Policy was last updated on 01 January 2025.

1. Who We Are

AscendX Associates Limited (Company No. 13772253) is the controller of your personal data. Our registered address is 128 City Road, London, EC1V 2NX.

For any questions regarding this policy or your rights, contact us at privacy@ascendxassociates.com.

2. When This Policy Applies

This policy applies when you visit our website, submit a form, contact our team, apply for a role, request our services, or otherwise share personal data with us.

3. The Data We Collect

We collect personal data to deliver recruitment services, operate our business, understand website performance, and maintain secure and reliable processes. The data we collect may include:

Name, email address, phone number and other contact information
Information shared through forms, messages, calls or emails
CVs, job details, hiring requirements, career information
Client business information relevant to the recruitment process
Technical data such as IP address, device type, browser and usage patterns
Information from cookies and analytics tools
Information from publicly available sources such as LinkedIn
Information from clients, candidates or trusted third-party partners

4. How We Collect Your Data

(a) Directly from you

When you:

Submit a website form
Request our services or apply for a role
Provide a CV or company information
Communicate with us via email, phone or social channels

(b) Automatically through website usage

We collect device and usage data via cookies, analytics tools and log files. For details, see our Cookie Policy

(c) From third parties

We may receive information from clients, candidates, recruitment platforms, background check services, business intelligence tools, and publicly available sources.

5. How We Use Your Data

We use personal data to operate our business effectively and provide a high quality experience. Common uses include:

Responding to enquiries and communicating with you
Delivering recruitment, search and talent services
Assessing candidate suitability for roles
Preparing and presenting shortlists or insights
Improving our website, services and user experience
Running analytics, reporting and performance measurement
Sending relevant service updates or insights where appropriate
Complying with legal and regulatory obligations
Detecting and preventing fraud or security issues

We only process data where a lawful basis applies:

Contract: delivering recruitment services to clients or candidates
Legitimate Interests: running and improving our business, marketing relevant services, safeguarding systems
Consent: for optional marketing communications
Legal Obligation: compliance, record keeping, regulatory duties

Anonymised and Aggregated Data

We may use anonymised and aggregated data to analyse trends, improve website performance, or refine our recruitment processes. This data does not identify you.

6. Sharing Your Data

We do not sell your personal data. We may share data only when necessary and in line with applicable laws, including UK GDPR, EU GDPR and relevant US privacy requirements. Recipients may include:

Clients hiring for roles you apply to or enquire about
Candidates relevant to a client engagement
Trusted service providers (CRM, ATS, email tools, analytics, cloud hosting)
Professional advisers such as auditors or legal counsel
Government or regulatory authorities when legally required

All third parties must handle your data securely and comply with applicable law.

7. International Transfers

Some tools we use may process data outside the UK, EU or EEA. Where this occurs, we ensure appropriate safeguards such as Standard Contractual Clauses or equivalent protections.

8. How Long We Keep Your Data

We retain personal data only as long as necessary. Typical retention periods include:

Candidate and client records: up to 6 years
Website and analytics data: retained in line with our cookie policy
Enquiry data: retained until the matter is resolved plus a short administrative period

Data that is no longer required is deleted or anonymised securely.

9. How We Protect Your Data

We use appropriate technical and organisational measures to protect your data, including:

Encrypted transmission (SSL)
Secure servers and access controls
Regular system updates and monitoring
Internal confidentiality protocols

10. Cookies

We use cookies to improve your browsing experience and understand how visitors use our site. You can manage cookie settings through your browser or via our cookie banner. For more information, see our Cookie Policy.

11. Your Rights (UK & EU)

Under UK GDPR and EU GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion
Object to processing based on legitimate interests
Restrict how your data is used
Request a copy of your data (portability)
Withdraw consent at any time where consent was the basis

If you have any concerns about your personal data, please contact us directly in the first instance. We are committed to resolving issues quickly and transparently and ask that you allow us the chance to address your concern before contacting the ICO.

You can contact the ICO at ico.org.uk.

12. Additional Rights for US Residents

If you reside in the United States, you may have additional privacy rights under state privacy laws including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and similar legislation in Colorado, Virginia, Connecticut and Utah.

Your Rights Under US State Privacy Laws

Depending on your state of residence, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Request information about how your data is collected, used and shared
Opt out of the sale or sharing of personal information
Opt out of targeted advertising or profiling where applicable
Request a portable copy of your data

Categories of Personal Information We Collect (CCPA Defined)

In the past 12 months, we may have collected the following categories of personal information as defined by the CCPA:

Identifiers
Professional or employment information
Internet or device information
Inferences used to assess suitability for roles

Right to Opt Out

We do not sell or share personal information for cross-context behavioural advertising. If US laws require opt out mechanisms in future, we will make them available on this page.

How to Exercise US Privacy Rights

US residents can exercise their privacy rights by contacting us at privacy@ascendxassociates.com.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page along with the new effective date.

14. Contact Us

If you have questions, requests or concerns about how we handle your data, please contact:

AscendX Associates Limited
128 City Road, London, EC1V 2NX
Email: privacy@ascendxassociates.com